Privacy Policy

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DgEd Privacy Policy

At DgEd, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, apps, and services (collectively, the “Services”).

1. Information We Collect

  • Personal Information: Name, email, contact number, school details, and student ID when users register.
  • Student Data: Attendance records, grades, assignments, communication logs, and other academic data.
  • Usage Data: Device information, browser type, IP address, log-in activity, and app usage patterns.
  • Parent Information: When provided for student tracking and top-ups.

2. How We Use Your Information

  • Deliver and improve our educational services.
  • Communicate with users about updates, schedules, and academic progress.
  • Enable features like cashless canteen purchases and hygiene tracking.
  • Ensure platform security and monitor system performance.
  • Comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell your personal data.

  • Authorized school administrators and teachers.
  • Parents or guardians (if you are a student under 18).
  • Third-party service providers strictly for technical support, analytics, or storage — under confidentiality agreements.
  • Law enforcement or regulators if required by law.

4. Data Security

We use industry-standard encryption, secure servers, and strict access controls to protect your data. All staff and partners are bound by data protection agreements.

5. Children’s Privacy

DgEd complies with child data protection laws. We collect information about students only through schools and with appropriate consent from parents or guardians when necessary.

6. Data Retention

We retain user data only as long as needed for educational purposes or legal obligations. You may request deletion of your account and associated data by contacting us.

7. Your Rights

You have the right to: Access and update your personal data. Request deletion of your data (subject to school policy and legal requirements). Withdraw consent (where applicable). Report misuse or file a complaint.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, contact us at:

📧 Email: support@dged.ai 🌐 Website: www.dged.ai

Frequently Ask Questions

Only authorized school staff, the student’s parents/guardians, and DgEd’s technical team (under strict confidentiality) can access such data.

Yes, all transactions are encrypted and processed through secure, PCI-compliant payment gateways. DgEd does not store sensitive payment information directly.

Absolutely. You can contact our support team or your school admin to request deletion, subject to any retention policies agreed with the school.

No. We do not use or sell student or school data for advertising or third-party marketing purposes.